Privacy Policy
Information Collection and Use
At Inner Circle Marketing Group, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This privacy policy explains how we collect, use, and safeguard your information when you use our services.
We collect personal information, including but not limited to your name, email address, phone number, and other contact details, solely for the purpose of providing and improving our services to you. This information allows us to communicate with you effectively regarding our products and services, account information, and customer support.
Protection of Your Information
We value your trust in providing us with your personal information, and we are committed to using commercially acceptable means of protecting it. Your personal information, including your phone number, is stored securely and accessed only by authorized personnel who require this information to perform their job functions.
No Sale of Personal Information
We do not sell, trade, or otherwise transfer your personal information, including phone numbers, to any third parties. This includes any information collected through Nextiva text message communications or any other communication channels we utilize.
Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our service delivery, provide services on our behalf, perform service-related activities, or assist us in analyzing how our services are used. These third parties, including Nextiva (our text messaging service provider), have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. They are bound by confidentiality agreements and are not permitted to use your information for marketing purposes or to sell it to other parties.
Text Messaging and CAN-SPAM Compliance
Third-Party Service Providers
When you provide your mobile phone number to us, you are providing consent to receive text messages from [Your Company Name] using our text messaging platform (Nextiva). Our text message communications comply with the Telephone Consumer Protection Act (TCPA) and related regulations governing SMS/MMS communications. Specifically:
- We obtain proper consent before sending marketing text messages
- Each marketing text message includes clear identification of [Your Company Name] as the sender
- Each marketing text message includes clear instructions on how to opt out of future messages (typically by replying “STOP”)
- We honor all opt-out requests promptly and maintain records of such requests
- We only send messages during reasonable hours according to your local time zone
- We do not charge you for opt-out requests
Email Communications and CAN-SPAM Act Compliance
For email communications, we comply with the CAN-SPAM Act. All commercial emails sent by [Your Company Name]:
- Contain a clear and conspicuous identification that the message is an advertisement
- Include our valid physical postal address
- Include a clear and conspicuous explanation of how the recipient can opt out of getting emails from us in the future
- Honor opt-out requests promptly
- Do not use deceptive subject lines or from addresses
Communication Preferences
You may choose to stop receiving text messages from us by replying “STOP” to any text message you receive. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us directly. However, you will continue to receive essential service-related communications necessary for the administration of your account.